Problem
Solving in Everyday Life
People
make decisions every day to solve problems that affect their lives.
The
problems may be as unimportant as what to watch on television or as important
as choosing a new profession.
If
a bad decision is made, time and resources are wasted, so it’s important that
people know how to make decisions well.
There
are six steps to follow to ensure the best decision.
These
six steps in problem solving include the following:
1.
Identify the
problem
2.
Understand the
problem
3.
Identify
alternative ways to solve the problem
4.
Select the best
way to solve the problem from the list of alternative solutions.
5.
List instructions
that enable you to solve the problem using the selected solution.
6.
Evaluate the
solution.
Take
the problem of what to do this evening.
1.
Identify the
problem.
How do the individuals wish to spend the
evening?
2.
Understand
the problem.
With this simple problem, also, the knowledge
base of the participants must be considered. The only solutions that should be
selected are ones that everyone involved would know how to do. You probably
would not select as a possible solution playing a game of chess if the
participants did not know how to play.
3. Identify alternatives.
a. Watch television.
b. Invite friends over.
c. Play video games.
d. Go to the movies.
e. Play miniature golf.
f. Go to the amusement park. g. Go to a
friend’s party.
The list is complete only when you can think
of no more alternatives.
4. Select the best way to solve the problem.
a. Weed out alternatives that are not
acceptable, such as those that cost too much money or do not interest one of
the individuals involved.
b. Specify the pros and cons of each remaining
alternative.
The phrase ‘pros and cons’ is an
abbreviation of the Latin phrase pro et contra, ‘for and against’
c. Weigh the pros and cons to make the final
decision. This solution will be the best alternative if all the other steps
were completed well.
5. Prepare a list of steps (instructions) that will result in a fun
evening.
6. Evaluate the solution
Are we having fun yet? If nobody is having fun,
then the planner needs to review the steps to have a fun evening to see whether
anything can be changed, if not then the process must start again.
By
going through these steps, the problem solver can be assured that he has
arrived at the best possible solution and will achieve the desired results.
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